10 Essential Questions to Ask Your Contractor

Hiring the right contractor is key to a smooth renovation. Before starting your project, ask these important questions:

 

1. What Is the Project Timeline?

Ensure the contractor provides a clear schedule with realistic deadlines.

 

Creative Cabinets & Fine Finishes timeline:
Prior to starting your project, we share a detailed calendar, showing you what work will be done during every step of the process. Throughout the project, we share etas on our arrival daily to ensure there are no surprises!

 

2. Who Will Be On-Site Each Day?
Know who will be managing your project and who to contact with questions.

 

The Creative Cabinets & Fine Finishes way:
Our project managers send daily arrival times and progress updates for full transparency.

 

3. How Will You Protect My Property?
Confirm how they will safeguard your home from dust, debris, and damage.

 

Creative Cabinets & Fine Finishes care plan:
We take every precaution to protect your home during renovations. Our team uses drop cloths, plastic coverings, and protective barriers to minimize dust and debris. We also carefully seal off work areas and use proper ventilation techniques to keep your home clean and safe throughout the project.

 

4. How Will We Communicate?
Establish preferred communication methods to stay informed.

 

Creative Cabinets & Fine Finishes Communication:
We use a centralized platform for all project details, ensuring seamless communication and quick responses.

 

5. What Is the Payment Structure?
Understand when and how payments are collected to avoid surprises.

 

Creative Cabinets & Fine Finishes Payment Structure:
We follow a milestone-based payment plan and accept ACH, credit cards, and checks (in-person only to prevent mailing issues). We also offer financing through Acorns.

 

6. Are You Licensed and Insured?
Verify that your contractor meets all legal and safety requirements.

 

Creative Cabinets & Fine Finishes Licensing & Insurance:
We are licensed by Cobb County and the state of Georgia and are fully insured for your peace of mind.

 

7. Can You Provide References?
Speaking with past clients helps you assess reliability and quality.

 

Creative Cabinets & Fine Finishes Ratings:
We have over 200 Google Reviews, see what our clients have to say about us!

 

8. How Do You Handle Changes or Unexpected Issues?
Ask about their process for managing changes and delays.

 

Creative Cabinets & Fine Finishes Transparency:
We pride ourselves on open communication with our clients about any issues that may arise. We’ll be upfront and honest about any changes/issues and make decisions with you based on the circumstance.

 

9. What Type of Work Do You Specialize In?
Confirm their expertise aligns with your project needs.

 

Creative Cabinets & Fine Finishes Specializes in:
We specialize in kitchen and bathroom refinishing, refacing, remodeling, laundry rooms, custom built-ins, home offices, and countertops, accommodating projects with all types of budgets

 

10. Do You Offer Any Warranties?
A good contractor stands behind their work.

 

Creative Cabinets & Fine Finishes Warranties:
We offer a one-year warranty on paint chipping or peeling to ensure lasting quality. By asking these questions, you can confidently choose the right contractor—one who values transparency, communication, and quality.

 


About the author 

Jenna Hill

Founded by Jennifer Hill in 2005, Creative Cabinets and Fine Finishes is a women-owned company that was born from a personal kitchen redesign project. As Jennifer navigated the complexities of sourcing products, materials, and trustworthy subcontractors during her own home renovation, she realized the significant challenges homeowners face during home improvement projects. Determined to simplify this process, she established CCFF. For over a decade, CCFF has been dedicated to designing and refinishing kitchens and baths across Metro-Atlanta. Over the years, the company has honed its methods and curated the finest products to ensure a seamless and enjoyable home improvement experience for its clients.

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